Dear XaviVerso user, we want to let you know that our legal terms, privacy policy and options throughout the www.xaviverso.com website are adequate to the requirements of the General Data Protection Regulation of the European Union, which was approved on the 27th. April 2016 (EU Regulation 2016/679 of the European Parliament and of the Council. Directive 95/46/EC).
This is why we expressly affirm that we comply with and are subject to the RGPD. Below you can see the conditions of use and privacy, both for registered and unregistered users.
GENERAL CONDITIONS OF USE: THE MARK OF ODIN
1. GENERAL INFORMATION
In accordance with the duty of information contained in Directive 95/46/EC, of April 27, 2016, of the General Data Protection Regulation, this website is identified by the following data:
Ownership: Xavier Marcé Vila
- NIF:46543349C
- Headquarters: Plaza del Carmen 7, CP 41960, Gines, Seville, Spain
The owner is in turn responsible and delegated for the management of the personal data of the users of www.xaviverso.com
2. USERS AND CHARACTERISTICS OF THE SERVICE
When you access the website, you assume the status of BASIC USER (As opposed to the registered user), and therefore you accept the General Conditions of Use detailed below.
3. PRIVACY
A.- General
Due to the free navigation that is facilitated by the website in the sections determined for this purpose, the USER will only provide their data on a completely voluntary basis, a situation that we ask not to take place, unless it is through the “Contact” form. or through the BASIC REGISTRATION.
The data provided without registration will be provided through Cookies and always upon prior request to the user through an informative message from which they can access information on how to deactivate Cookies for the website and access the site’s privacy policy.
The data collected in this way includes IP addresses, devices used, cookies, duration of visits, pages visited and similar.
In any case, the USER is informed that the data processing is carried out for the following purposes:
- Monitoring and safeguarding compliance with appropriate and ethical conduct by users.
- Conducting internal statistical and historical studies by the website
- Making communications of interest to users whenever requested by them.
- Sending of electronic communications to which the USER has previously subscribed (RSS, MAIL, TWITTER, FACEBOOK, etc…).
All users who establish some type of communication, either through the forms located on the website or through alternative means, must know that their data may be collected for processing by the La Marca de Odín website. You will be able to see information about it in each of the forms enabled for this.
B. Data transfer
The data collected by XaviVerso will not be transferred to third companies in any case, unless:
- Previous request is made by the portal to the interested party and they express their agreement.
- When they refer to the exceptions contemplated by the RGPD.
- Through contracting with third-party companies, for analysis services, for purely statistical purposes and to improve the service.
Currently, these services are managed through Google Analitycs, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“ Google”), which to carry out this management, will install Cookies on your PC with identical functions to those already mentioned and which you can oppose directly from your browser options.
C. Data quality
The XaviVerso website informs users of the obligation to correctly update the data provided and processed in the file called Basic Users, which includes those users not registered on the main website. Said data must be adequate, relevant, current, accurate and true. The portal is excluded from all negative consequences derived from inaccuracies in them.
In turn, users are informed of the impossibility of registering and/or communicating third party data on their behalf, through the stipulated forms of communication, unless there is a legally constituted representation.
D. Rights of access, opposition, rectification and cancellation of data
In accordance with the General Data Protection Regulation and its implementing regulations, any user who has provided data to XaviVerso has the following rights that can be exercised:
- Access
- Rectification
- Cancellation
- Opposition
- Forgetfulness
To make use of them, or for any type of legal consultation arising from group use, XaviVerso makes the email address support@xaviverso.com available to users.
The person responsible for data processing is the same owner of the website, named above, Xavier Marcé Vila.
E. Communication to the Spanish Data Protection Agency.
The data you provide to the website are included in our files registered with the Spanish Data Protection Agency (AEPD). The AEPD is responsible for ensuring compliance with laws on privacy and data protection and guaranteeing the security and privacy of your data in general and especially on the Internet.
4. USE OF THE CONTENTS
The website provides various information and links that may be of interest to the user, who undertakes to make appropriate use of the content and services that they offer and, by way of example but not limited to, not to use them for following activities:
- I – Involve in illicit, illegal or contrary activities to good faith and public order through them.
- II – Spreading content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights and fundamental freedoms.
- III – Cause any type of damage to the website systems of its suppliers or third parties, enter or spread computer viruses, Trojan horses or any other systems that are susceptible or capable of generating the aforementioned damages on the network.< /li>
5- INTELLECTUAL PROPERTY
The XaviVerso website, by itself or as an assignee, is the owner of all intellectual and industrial property rights of the website, as well as the elements contained therein (Sound, audio, video, images, software and others, serving this only to illustrative title) and of which all rights are reserved or, where applicable, that of its licensors, the use by third parties being expressly prohibited, in accordance with current Intellectual Property regulations (Royal Legislative Decree 1/ 1996, of April 12) without there being formal consent from its owners.
The user must refrain from deleting, altering, avoiding or changing any protection device or security system that was installed on the website. In this sense, the website reserves the right to exercise both criminal and civil actions that protect it to enforce these rights against third parties.
6. EXCLUSION OF WARRANTIES AND LIABILITY
The website, XaviVerso is not responsible for damages derived from the use of the website due to improper uses, as well as for its common uses, as long as due diligence has been carried out by the company.
7. MODIFICATIONS
The XaviVerso website reserves the right to make any modifications it deems appropriate without prior notice on its website, and may modify, eliminate or introduce both content and services provided by them, as well as their arrangement on the website.
8. USE OF COOKIES
The following third-party cookies are used on the website, for unregistered users, and only for statistical purposes on this website statistical cookies are used, expressly in this case, we use Google Analytics, of which You can obtain more information through this link. Notwithstanding the above, it is possible that through your browser you configure the use of the aforementioned cookies, and you may even block them.
9. LINKS
On the website, “links” or hyperlinks are used to associate other websites, regarding these, the group expressly disclaims responsibility regarding their validity, legality and contents, since they are foreign to us, it being clear that said links do not involve confusion, fusion or any relationship with the linked sites, as stated in the conditions of use.
10. RIGHT OF EXCLUSION
The XaviVerso website reserves the right of exclusion with respect to access to the website, that is, to block access to the website to any USER who fails to comply with these General Conditions of use. Said exclusion may be carried out at our request or that of a third party, without the need for prior notice to the blocked user, who will, however, be notified in advance. In this same sense, we will pursue, in pursuit of legality, non-compliance with these conditions of use, exercising for this purpose the different civil and criminal actions that are protected by law.
11. APPLICABLE LEGISLATION AND JURISDICTION
This website complies with the legislation applicable in Spain and therefore with the courts that are competent in case of conflict. However, in the event that there is the possibility of adhering to a specific jurisdiction, the USER expressly renounces the jurisdiction that corresponds to them and is subject to the Courts and Tribunals of the City of Seville, Spain.
12. MODIFICATION OF THESE CONDITIONS AND DURATION
XaviVerso reserves the right to modify these Conditions of Use as long as they are necessary. In this sense, the date of last modification will appear in the header and will be valid for an unlimited period of time until they are modified by others that are conveniently published. However, it undertakes to notify through its website of each modification when they are made.
ANNEX: DEFINITION OF BASIC USER
Basic users of the website will be any visitor to it who proceeds to provide any personal data to it, and especially, those users who access the contents of the website open to unregistered users, for which they may access basic information from the forums that make up the website, news, publications, promotional content and the online store enabled on the website. With respect to them, they will comply with what is determined in the privacy section of these general conditions of use.
Conditions of use of XaviVerso for registered users
Through this registration, you become a registered user of the XaviVerso website, therefore, you accept the conditions of use that are generally determined therein. To proceed with your registration it is necessary that you fill out the details of the registration form. In addition, you can upgrade your user account to access new content by using the unique Online Pass keys included in the printed and digital editions sold in the XaviVerso store.
At the same time, with this registration you accept the specific conditions as a registered user of the same, which are detailed below:
1) RIGHTS
A) Non-commercial nature of the communications.
The data you provide when accessing the website will only be used to provide the information that the user may require through the system, in such a way that we undertake not to send commercial communications or information not requested by the user, unless the same is required by this.
Notwithstanding the above, we will periodically send you information regarding news on the website, promotions and contests that are taking place on the website. You can always disable these notifications by deactivating the option in your user profile.
B) Exercise of ARCO Rights and Data Retention Period.
As a registered user on the website, you are protected by the rights of access, cancellation, opposition, rectification and oblivion contemplated by the RGPD. In this sense, to exercise them, you must contact the company through the address,support@xaviverso.com.
All user data will be kept until the end of the contractual relationship and, subsequently, during the legally required periods.
C) Data Quality.
Under the provisions of the GDPR, the data entered into the system must be real and qualified, in such a way that this data must be adequate, relevant, current, exact and true. The portal is excluded from all negative consequences derived from inaccuracies in them.
In turn, users are informed of the impossibility of registering and/or communicating third party data on their behalf, through the stipulated forms of communication, unless there is a legally constituted representation.
D) Data Recording
The data provided by users who register on the website will be transferred to a file, in accordance with Organic Law 15/1991, to be registered with the Spanish Data Protection Agency (AEPD), with the name REGISTERED USERS. .
E) Use of Cookies.- On the XaviVerso website, cookies are used, they are the following:
On the one hand, session cookies, by which your computer will be identified for the indicated purposes, for which this element will be associated with your browser throughout web browsing to improve the user experience. .
In turn, we use statistical cookies from third parties, in this case, derived from Google Analitycs, and about which you can learn more through the following link. Analitycs However, you can always manage their use through your browser, as well as delete and block them if desired.
F) Data Transfer:
The XaviVerso Website undertakes not to transfer the data registered on the website in any case, except in the cases expressly contemplated by the RGPD or through contracting with third-party companies, for analysis services, for purely statistical purposes and to improve the service. or through the request for express consent from the affected user(s).
2) OBLIGATIONS
As a registered user you agree to the following, and may be temporarily or permanently blocked by the administrators, in the event that:
A) Spam
Do not send SPAM or commercial communications of any kind through the communication channels established for this purpose for registered users.
B) Use of tools
Make appropriate use and in accordance with the law of the tools and resources provided by the website, expressly refraining from violating the security measures established for this purpose by the website, as well as from introducing any type of malware, trojan or computer virus into it. .
C) Correction and Education
Treat the rest of the users, administrators and company with the education and respect necessary for the correct functioning of the service, refraining from the use of humiliating, insulting or similar expressions.
D) Others
Any type of activity that may involve a breach of current regulations, whether of a civil or criminal nature, that is carried out through a registered user will result in its immediate blocking, as well as the reservation of legal actions by the company against the same.
Failure to comply with any of these duties may result in the blocking of the user from the service as well as their IP, however, prior to this, whenever the Administration of the website deems it appropriate, a prior request for cessation of access will be made. their activity and even the temporary suspension of the user account.
3) ACHIEVEMENT SYSTEM
The website is configured with a system of achievements that registered users will be able to access, with respect to them, the access conditions are as follows:
A) To access the achievement system, prior registration is an essential requirement. While this will be free of charge, to improve access to extra content of the user account it will be necessary to use the Online Pass codes offered within the copies of the physical editions or digital editions purchased in the XaviVerso store.
B) The achievement system is configured through a virtual currency, with the name of Xverso, to achieve it, you will have to carry out the different challenges that we will propose, and with this, you will be able to achieve them.
C) The website reserves the right to modify the achievement system at any time it deems appropriate based on the needs of the service, convenience or technical requirements.
D) The prizes achieved by the xversos system may be varied from the system without prior notice, as well as its cost and characteristics.
E) The website undertakes to facilitate the prizes obtained through the achievement system to the extent of their existence, in case of non-existence, the website reserves the right to change it for another with similar characteristics at its discretion. .
F) In the event that the website has evidence of fraud or illicit use in the achievement of runes or achievements, it reserves the right to cancel those obtained through said means, as well as to sanction the user who has managed it with the loss of all those obtained, and even the banning of the website.
4) Intellectual Property of the Work:
All content that the registered user uploads to the website and to the different forums that comprise it, continues to be the property of the author, however, with its hosting, and for mere practical and legal purposes, it grants a non-transferable license to use those contents. , not economically evaluable and not remunerable, to be able to use it on the website, of which the website reserves its use for the appropriate purposes.
With respect to the content stored therein, whether graphic, visual, audiovisual or sound, uploaded through the website itself, it reserves all rights to the work for its exclusive use, except in cases where certain works are established with different criteria, which will be reported therein.
General conditions for the XaviVerso Store and Reservation campaigns
To proceed with the purchase on the XaviVerso website, you must accept these general conditions detailed below, so please proceed to read them, after accepting them:
1 – Purpose and ownership of the portal
XaviVerso is a web portal, where among its services, you currently access an online sales or electronic commerce system established for this purpose.
The XaviVerso Online Store is owned by Xavier Marcé Vila, with NIF: 46.543.349-C and Headquarters at Plaza del Carmen 7, CP 41960, Gines, Seville, Spain.
Customer Service:
The customer service regarding the online store can manage it through the following means:
- Via Postal: XaviVerso. Customer Service Plaza del Carmen 7, CP 41960, Gines, Seville, Spain
- Via Mail: Through the email address support@xaviverso.com, from which we will respond as soon as possible
- Via WhatsApp: Through the number +34 671 48 96 90
The General Conditions of Sale and Use of this website, described below, set out and break down the obligations and rights of its users with respect to the online store section. Mere access to the website and carrying out electronic commerce on it implies acceptance of these conditions of use in any case. Any user who wishes to carry out the services of the website and who registers in the system will be referred to below as a client.
Access to the service is carried out through access to the Online Store, except in the case of users previously registered on the website, whose account will be validated in the aforementioned store with the acceptance of these conditions.
2 – Product information
The descriptions of the products proposed on the website are exact. The data included in each product sheet or in its photograph has a purely informative function. Therefore, the XaviVerso Online Store declines any responsibility for the appearance of errors in said information, although it undertakes to take all measures at its disposal to correct the aforementioned errors or omissions as soon as possible after becoming aware of them. the same.
3 – Order modalities
Customers have the possibility of placing their orders via the Internet through the page www.xaviversocom/Tienda. Clients must guarantee that they are fully authorized to enter into a contract for the sale of goods and/or provision of services. Only those people with sufficient legal capacity to do so may carry out this type of operation, and those legal operations carried out through the website by incapable persons will be annulled by default.
By clicking on the “Buy” button during the order processing process, the client declares to fully and unreservedly accept these General Conditions, which, in any case, may be archived and printed by clients for reproduction when they consider it necessary. in accordance with Law 56/2007, of December 28, on Measures to Promote the Information Society.
The data archived by the website constitutes proof of the transactions carried out between the website and clients. In this sense, the website will confirm to the member, within a maximum period of 24 hours, that their order has been registered. Likewise, once the requested product has been shipped, XaviVerso will send you an email confirming its shipment, through itself or the logistics company contracted for this purpose.
The purchase-sale contract of the purchased good will be provided to customers prior to receiving the purchased products. This information may be retrieved, stored and reproduced by clients who, in any case, can correct erroneous data by connecting to the website. The contractual information will be presented in all cases in Spanish as required by the regulations in this regard.
The XaviVerso website will not send commercial communications to the email address established for this purpose with respect to the order, except in the case in which the client requests it through registration in the On-Line store.
4 – Prices
The prices of our products are indicated with all taxes included as well as shipping and preparation costs.
The XaviVerso website reserves the right to modify these prices at any time, however, the products will be invoiced based on the rates in force at the time of order registration (as long as stocks remain).
The products will remain the property of the website or product supplier, if applicable, until full payment of the price takes place.
The customer has the possibility of canceling an order before its shipping date through the channels established for this purpose. In this sense, they will be canceled through contact by email at support@xaviverso.com.
The XaviVerso website reserves the right to cancel orders processed with clients with whom there is a pending dispute.
5 – Availability
In case of unavailability of the product once the order is placed and before the end of the shipping process of the sale in question, the customer will be notified via e-mail of the partial shipment or of the cancellation of their order in the event that the same is not automatically canceled throughout the purchasing process.
If the account has already been debited at the time of reporting the non-availability of the product, the corresponding amounts will be refunded, informing the customer about it by sending an e-mail.
Once the refund process has started, the website will credit it to the account referenced by the customer within a maximum period of 30 business days from the moment the return begins through the virtual POS.
6 – Payment
Payment for purchases through the website can be done in three ways:
- In general, payment will be through the virtual POS, in this case, the amount of the purchases will be charged to the bank account linked to the customer’s credit-debit card immediately. If a rejection occurs, the order will be automatically canceled and the member will be informed by sending an e-mail. In accordance with current legislation and for the security and confidentiality of your data, the website will not store any banking or similar information throughout the purchase process.
- Virtual POS may additionally allow payment through its payment gateway using methods such as Bizum, bank transfer, Google Pay or Apple Pay. In this case, the virtual POS conditions are maintained.
- On an exceptional basis, payments by bank transfer will be accepted as long as the client requests it through the enabled contact channels. If accepted, a manual invoice will be prepared for the customer and once payment by transfer is confirmed, the order will be shipped.
Finally, with certain products that will appear in the online store of the XaviVerso website, the purchase option through “Xversos” will be established for registered users. With respect to their purchase, they will be acquired through the Xversos obtained on the website, with the same process for returning and withdrawing from the purchase as with respect to the general purchase.
Its achievement and operation details are included in the registered users section.
7 – Security
The XaviVerso website is protected with one of the most reliable security systems that currently exist. Not only has it adopted the SSL encryption protocol, but it has also reinforced all randomization and encryption procedures in order to protect all personal data linked to payment methods as effectively as possible.
At the same time, the website enables payment through POS by credit or debit card (and the additional methods mentioned in point 6.2). You will access the bank’s secure server, where you will be asked for your payment information. The information will be processed encrypted over the Internet to guarantee the security of the transaction.
This website does not assume any type of responsibility, not even indirectly or subsidiary, for damages of any kind that may arise from access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications. , and others existing in any way on the website not managed by it. The XaviVerso website never has access to confidential information related to payment methods.
In this sense, only the banking entity for payment through POS has access to said information, consult their conditions of use for more information in this regard.
8 – Delivery
a) Methods and place of delivery.
The products will be sent, accompanied by their corresponding delivery note, to the shipping address that the customer has indicated during the ordering process in the event that a physical delivery of the products is necessary.
Each of the deliveries will be communicated via email. After the order is dispatched, the XaviVerso website will issue an invoice in which the transport costs will be indicated separately and the VAT for the appropriate legal purposes.
Orders will be processed nationally and internationally in countries that have previously been notified that they are accepted in relation to the purchase and sale of goods.
In order to optimize delivery, the customer is required to indicate, at the time of order processing, a place to receive the order within business hours.
Regarding the acquisition of electronic books through this website, the delivery will be effective immediately through download on the computer equipment through which you are managing it, at the time of making the payment, once it is registered in the website and use the download code that will be provided to you for this.
b) Delivery time
The delivery time has been set at a maximum of 30 business days, unless shorter delivery times are foreseen at the time of processing the order. Notwithstanding the above, the delivery time will try to range between 7 and 15 business days to the extent of the possibilities of the website’s logistics service.
In case of non-compliance with the deadline, the client has the right to terminate the contract in accordance with section 9 of these conditions of purchase and sale, except in the event that the delay is derived from force majeure, while the product is in the logistics phase. , of which the client will be informed and that, therefore, the costs arising from his cancellation request will be borne by him.
With respect to the indicated deadlines, they are average deadlines based on the characteristics of the service, always referring to business days, that is, excluding weekends and holidays.
In the case of a partial delivery, this right will only affect the balance of the order that has remained pending shipment. It is possible that the delivery of the same order will be made several times due to the needs of the delivery service itself or stock of the elements that make up the order.
The delivery will be considered made at the time the transport company makes the goods to be delivered available to the customer, which will be reflected in the corresponding delivery note that is delivered at the time for such purposes.
With respect to the electronic book, its provision is completed with its download through the web on the device designated for it.
If during the download there is a cut in it, or the file once received has errors in its format due to possible corruption, please contact customer service to proceed with its correction. through the channels determined for this purpose in the first section of these conditions.
Notwithstanding the above, since the electronic Book is free of DRM and in different formats available, from the moment of downloading and within a period of up to one month from the same, you will be able to download it again through the section established for this purpose, not Notwithstanding the above, you will be able to download it from your user profile, as long as the circumstances of the service allow it.
c) Precautions to take into account at the time of delivery/Unloading
It is the responsibility of the recipient of the order to check the shipments upon arrival, express any observations and complaints they deem appropriate, and may even reject the order if they see sufficient evidence that it has been opened or if it shows clear signs of deterioration. The aforementioned observations must be sent directly to the website within 30 calendar days from the moment of receipt of the order through the different means of contact referred to in the first section of these conditions, as well as at the time of delivery. . If the products delivered do not conform in nature or quality to what is indicated on the delivery note, the customer must present the relevant objections and claims within the same period and manner as that expressed in the previous section.
The customer must carry out the same process in the event of delay, breakage or receipt of an incomplete order.
In any case, for the return to proceed, the returned order must be in the same condition as at the time of receipt at the indicated address, and the return will not proceed if it has signs of having been used. by the client.
With respect to the electronic book, to download it, you must register as a user on the website, through which, and with the code acquired with the formal acquisition of your copy, you will proceed to download it; Once the file has been downloaded and within a period of up to 48 hours from the moment of downloading, you must confirm that it is complete and without errors. If this is not the case, you must contact the service. of customer service as detailed in section b) of this eighth clause.
d) Loss of Orders
In the event that fifteen business days have elapsed for national orders or thirty for international orders since the customer is informed of the next arrival of their package, and in the event that it has not been received, they must contact our customer service. customer service in the different ways expressed in the first section so that the website can proceed to investigate what happened to the lost package.
9 – Withdrawal and return of the order.
In accordance with the provisions of consumer regulations, every client of the XaviVerso website has the right to a refund of orders processed*, within a period of 7 business days from the moment of receipt. .
To carry out the aforementioned return, all you have to do is contact customer service, who will provide you with a return form for the purposes of carrying out the same. In order for this return to be carried out, it must be completed with the following requirements:
- items in their original packaging.
- the return order, completed, inside the package…
- the document with the address of the returns service, visibly pasted on the outside of the package…
This right of withdrawal can never be exercised if the products sent have been subjected to visible prolonged use (more than a few minutes). The products must be returned correctly protected, in their original packaging, in perfect condition for resale (without damage, breaks or dirty) with all their accessories, instruction manuals and documentation (as long as they bring it with them) to the address indicated below. Packages that do not include any element that allows the sender to be identified (which must be Name, Surname, Address and Order Number) will also not be accepted.
Once the package has been received at the warehouse and it has been verified that the returned products are in perfect condition, the amount of the returned items will be refunded, informing the partner of said process via email and proceeding to deposit it into the bank account designated for the purpose of the refund. payment by the client within a period of 30 business days in accordance with the conditions of the virtual POS payment gateway itself.
Said refund being in euros and for a maximum amount equal to that paid.
The customer will receive their order through the post or courier, so to manage their return, they must send the package to:
XaviVerso.com Customer Service Plaza del Carmen no 7, CP 41960, Gines, Seville, Spain.
The costs and risks linked to the return of the product will be borne by the sender. Any return that has not been paid at the time of shipment by the customer will not be accepted. In the case of defective products or products that do not correspond to the order placed by the member, the return costs will be borne by the website thanks to the return label that we will send you.
The return of the products will give rise to a refund in an amount equal to the purchase price of the returned product(s), within a period of 30 days from receipt of the products through the website. The refund will therefore not include any shipping costs. The right to withdraw from the purchase is also exercised from the moment the order is placed and until before delivery. In this case, the refund to the client is made within a maximum period of 30 days from the exercise of the same.
If the customer has used any discounts, these will be returned to their user account.
If the right to withdraw from the purchase has been exercised between the date of departure of the products from the warehouses and the date of delivery of the order, the return costs will be borne by the customer.
Regarding the acquisition of the key to download the electronic book, from its acquisition, the client has a period of up to one year to make effective their registration on the website and with it, the download of the electronic book. Once it has been downloaded, the client has until their session as a user is closed, to proceed to check its completeness and if it is not correct, proceed to make a claim through the customer service established in the section first of the web.
*IMPORTANT: Returns of physical copies that have been personalized with a dedication from the author will not be accepted.
10 – Guarantee.
The XaviVerso website guarantees the products in accordance with current regulations, depending on their characteristics. In this sense, the website is not responsible for their incorrect use, especially for malfunctions with respect to the electronic book with respect to the viewer selected for use.
11 – Intellectual Property of the Work and Brand.
The texts, comments, works, illustrations and images reproduced on the XaviVerso.com website are subject to universally applicable copyright. In this sense and in accordance with the provisions of the regulatory regulations of Intellectual Property, are intended for strictly private use, unless different or even more restrictive provisions of the intellectual property code apply. Any other use will constitute a violation of Intellectual Property and will be duly sanctioned, unless there is prior authorization from the website.
Any total or partial reproduction of the XaviVerso catalog is strictly prohibited, unless otherwise contemplated in any element of the same provision. XaviVerso, its symbols and translations are a registered trademark internationally in accordance with current regulations, and all rights are reserved.
12 – Legal Area
The photographs, texts or videos reproduced and presenting the products on the website are for informational purposes only. However, customers may exercise their right of return in accordance with the provisions of the ninth clause, in the event that said variation causes them to withdraw from the purchase made.
The XaviVerso website cannot be held responsible for damages, whatever their nature, whether material, non-material or bodily, that may result from improper operation or use of the products sold through the website; as well as for the possible modifications to be made to the product by its suppliers.
The responsibility of the website will be limited, in any case, to the amount of the order and will not be compromised by simple errors or omissions that may have occurred, if the necessary precautions have been taken at the time of presentation of the products that make up the catalog. .
The XaviVerso website cannot be held responsible by a client or third party for indirect damages, operating losses or loss of profits that occur by any means, even if they could be foreseen by the website or have been brought to its attention.
Notwithstanding the above, the website cannot be responsible for an amount greater than that derived from the operations carried out in the legal business.
The website or communications), flood or fire.
In the event of a dispute, the client may first go to the website to try to reach an amicable resolution of the dispute, if this is not possible or if the client wants to directly exercise their rights through judicial means, the courts of the client’s place of residence will be the only ones competent, regardless of the places of delivery and accepted payment methods, in the event that the client operates as an individual.
These General Conditions of Sale in Spanish will be executed and interpreted in accordance with Spanish legislation, legislation to which the parties expressly submit.
13 – Personal data
XaviVerso is responsible and committed to respecting the confidentiality of personal data communicated by clients on the website and to treating and securing them in accordance with the RGPD.
In this case, only the data necessary to provide the requested communication will be requested. The customer will also be asked for permission to be contacted by email to offer assistance if they are unable to complete their order.
In any case, the entity informs the client that the data processing is carried out for the following purposes:
- Monitoring and safeguarding compliance with appropriate and ethical conduct by users.
- Conducting internal statistical and historical studies by the website.
- Making communications of interest to users whenever requested by them.
- Sending electronic communications to which the client has previously subscribed (RSS, MAIL, TWITTER, FACEBOOK, etc…).
13.1. Data transfer
The data collected by the website will not be transferred to third companies in any case, unless there is a prior request by the portal to the interested party and the interested party expresses its agreement, except in the cases determined in the following section. Notwithstanding the foregoing, the website will proceed to transfer customer data to third-party companies, when they refer to the exceptions contemplated by the RGPD or through contracting with third-party companies, for analysis services, for purely statistical and improvement purposes. of the service, as well as for the logistics services necessary in the delivery of goods.
Currently, these services are managed through Google Analitycs, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“ Google”), which to carry out this management, will install Cookies on your PC with identical functions to those already mentioned and which you can oppose directly from your browser options.
13.2. Data quality
XaviVerso informs users of the obligation to correctly update the data provided and processed in the file called Clients. Said data must be adequate, relevant, current, accurate and true. The portal is excluded from all negative consequences derived from inaccuracies in them.
In turn, users are informed of the impossibility of registering and/or communicating third party data on their behalf, and therefore, of using the Online Store on their behalf, unless there is a legally constituted representation. If the website is aware of this act, it may proceed to cancel the order.
13.3. Rights of access, opposition, rectification and cancellation of data
In accordance with the Organic Law on Data Protection and its implementing regulations, any user who has provided data to this website has the following rights that can be exercised:
- Access
- Rectification
- Cancellation
- Opposition
- Forgetfulness
To make use of them, or for any type of legal consultation arising from group use, the XaviVerso website makes the email address soporte@xaviverso.com available to users.
13.3. Communication to the Spanish Data Protection Agency
The data you provide to the website will be included in our files registered with the Spanish Data Protection Agency (AEPD). The AEPD is responsible for ensuring compliance with laws on privacy and data protection and guaranteeing the security and privacy of your data in general and especially on the Internet.
13.4 Commercial Communications
At the time of creating or consulting their account, the client may choose whether they wish to receive offers, generally of a commercial nature, from the website.
13.5 Use of Cookies
On this website, to enable online purchasing, so-called login cookies will be installed on your computer equipment, through which you will be identified as a user of the website, enabling you to purchase of products through it with the identification of your computer and browser through said cookie.
In turn, the website uses the Google analytics system as a third-party cookie, as it does in general with the website, in whose Conditions of Use you can obtain more information. Notwithstanding the above, from your browser, if you do not want them to be installed, you can manage to block them or uninstall them.
14 – Modification of the General Conditions of Sale
The “XaviVerso” website reserves the right to modify the General Conditions of Sale. Any modification thereof will be made available to the user, and those repealed by the new wording will also remain for consultation purposes.
If the client does not want their application to be effective, they will not be able to continue using the web services in reference to the online store.
In the event that any of the terms of the General Conditions of Sale are declared illegal or unenforceable by a court decision, the other provisions will remain in force.
15 – Crowdfunding in XaviVerso
At specific times the website may offer the user to participate in financing events through crowdfunding to ensure the launch of new products. Below we detail the terms that apply to the sponsorship of these projects.
- You are only charged for your contribution if the project reaches its funding target. You will enter your payment details when you make your contribution, but you will not be charged any amount. Your payment will only be collected if, when the funding deadline arrives, the project has reached its fundraising goal. The exact amount that you have agreed to contribute is the amount that XaviVerso will charge you. If the campaign does not reach its fundraising goal, you will not be charged any money and no money will change hands.
- In some cases we will reserve the charge to your card. XaviVerso and its associated payment entities may authorize or reserve a charge to your credit card (or any other payment method you use) for any amount up to the full contribution, at any time between your pledge and the funds being raised.
- Acceptance to receive updates and news about the evolution of the project. By making your contribution to the project you agree that XaviVerso will contact you, usually by email, to inform you of any news about the evolution of the campaign and the project.
- How to cancel your contribution before the project funding deadline. Due to technical limitations with the payment system, the user will not be able to edit or cancel their contribution autonomously. If you wish to do so, you must contact customer service at support@xaviverso.com to request manual cancellation of your contribution. Applications will be accepted except if they occur during the last 72 hours of the campaign if such action prevents the project from reaching its funding goal. Once the project has received funding, cancellation of the contribution will not be permitted.
- The approximate delivery date is an estimate by XaviVerso. The date indicated on each reward is an estimate by XaviVerso of when it will be able to deliver it, not a guarantee of compliance. said period. This estimate may change as the creator and other contractors work on the project. XaviVerso undertakes to specify a date as close as possible and to communicate any delay if it occurs as soon as possible.
- XaviVerso may need to send you questions regarding your reward. In order to send you your rewards, XaviVerso may need information about you, such as your mailing address or t-shirt size. It will ask you for this information if the campaign is successful. To receive the reward you must provide the information within a reasonable period of time.
- Refunds. The author Xavier Marcé and XaviVerso are committed to the completion of the projects. In the event of death or severe permanent incapacity or for an excessive period of time, the contributor would be offered the option of receiving a refund of their contribution in the event that their money had not yet been used for the completion of the project or product. If it had been used, your reward would be provided as soon as possible.
16 – Reservation Campaigns in The Mark of Odin
At specific times the website may offer the user to participate in reservation or early reservation events for the launch of new products. Below we detail the terms that apply to the sponsorship of these projects.
- In the reservation mode, you are charged as it is made. You will indicate your payment information when you make your reservation, charging you the amount at the time. You can choose at the time of booking to contribute the indicated amount or add an extra contribution to support the publication of the new product/book.
- Acceptance to receive updates and news about the evolution of the project. By making your reservation you accept that XaviVerso will contact you, normally by email or WhatsApp, to inform you of any news about the evolution of the reservation campaign.
- How to cancel your contribution before the reservation campaign deadline. Due to technical limitations with the payment system, the user will not be able to edit or cancel their contribution independently. If you wish to do so, you must contact customer service at support@xaviverso.com to request manual cancellation of your reservation. Applications will be accepted except if they occur after the reservation campaign period has ended, in the case of a limited one. Once the project has received funding, cancellation of the contribution will not be permitted. As it is a nominatively personalized product, we cannot accept cancellations/returns.